Category: News
The Coronavirus outbreak has highlighted a lack of soft skills among many management teams across various industries, with numerous respondents to a survey conducted by City & Guilds reporting that their manager failed to empower and lacked empathy during such unprecedented times, which consequently led to decreased employee motivation and performance. This suggests that the quality of relationship an employee has with their Line Manger is key to how they feel at work and is one of the biggest drives of engagement and performance. Therefore, it is paramount, that Managers are well trained to have the right conversations to build respectful, trusting, two-way relationships.
Both Employers and Employees can reap the benefits from the implementation of a Learning and Development program. These include but are not limited to:
– Improved Productivity
– Increased Efficiency
– Increased customer satisfaction
– Increased profitability
– Prevention of employee issues arising
– Positive Employee Retention
– Employee Empowerment
– Increased Employee Engagement
– Lower employment costs
Learning and Development is vital to sustainable business growth and success. So why do organisations go through lengthy processes to recruit and onboard qualified and suitable employees, only to stop there?
Learning and Development involves programs that enable employees to learn the precise skills or knowledge to improve job performance. Its process involves the creation of a development plan, implemented by Management. The plan identifies an employee’s areas to develop or enhance, and ascertains what actions or activities need to be taken to acquire and embed that learning. The plan is most effective when aligned with an organisation’s goals.
Although relinquishing an employee who cannot carry out their role may seem to be the best solution, it is in fact often more of a hinderance. An organisation should instead consider retaining proactive employees that possess a positive attitude and have a willingness to grow, and offer them the support they need to learn and develop the skills required for the role in the organisation. Doing so, not only will a workforce thrive but an organisation will flourish.
It is important to understand that Learning and Development is not confined to a single technique and so the emphasis should be on offering employees the best possible methods to get them up to speed or to provide them with further development that they require, so they can prepare for the next step in one’s career. It is, therefore, not possible to define exactly what a Learning and Development plan should consist of, as this does depend on the organisation, employee and role, however it can consist of:
– E–Learning
– Classroom Based Training – Instructor Led
– Role Play
– Conferences
– Group Discussions
– Coaching
– Shadowing an experienced employee
Access2 Human Resources offers a wide range of training courses (classroom based) and e-learning courses (online) to develop key management and staff skills.
We offer several one day or half day classroom-based courses during 2022 including:
· Team Leadership Skills
· Customer Service
· Coaching Skills for Managers
· Essential Management Skills
· Influencing and Persuading
Full details can be found at the following link.
https://www.hjshumanresources.co.uk/courses
As well as classroom-based training, we offer over 100 different online training courses including:
· Basic Fire Safety Awareness
· Customer Service
· Developing Teamwork
· Introducing GDPR
· Workplace Health and Safety
You can visit our e-learning platform where you can review all the courses and try the first module of any of them for free. You can also visit our information page to see how it works, different ways to purchase the training courses, either individual courses, bundles of courses, or you may opt for a great value subscription package.
For further information please call us on 01722 325833, or email info@access2hr.co.uk You can also set up a free Zoom call with one of our team at a time to suit you HERE
Melissa Liepa